

Frequently Asked Questions
Answers to the questions our patients ask most, about appointments, insurance, medications, devices, and more.
Our team is happy to help. Call us or send a message through the patient portal.
New Patients
There are two types of Referrals:
- All patients require a Physician Referral stating reason for endocrinology consultation prior to scheduling, regardless of insurance.
- An Insurance Referral may also be required, though this varies by plan. For coverage purposes, this must be received prior to scheduling.
Please arrive 30 minutes early to finalize new patient documentation and prepare for your consultation with the provider. Remember to bring the following:
- Picture ID
- Insurance Card(s)
- Medication List
- List of Specialists (if applicable)
- Any questions for your provider (written down), lab results and imaging reports.
- Glucometer and meters
Yes, however a Physician referral, and possibly an Insurance referral, is required prior to scheduling.
For the Falls Church location: Our parking lot is located behind the building. Access it via a small driveway on the right side of the building. Look for the "Endocrinology Parking" sign in front of the building and follow the arrow. Street parking is also available for up to two hours, free of charge.
For the Arlington-Virginia Hospital Center location: Garage C (formally known as Green Parking) which is directly attached to the office building. The fee for garage parking is a flat rate of $7. Tips: Park on the 3rd floor of the parking garage. You will walk directly onto our 3rd floor and not have to use the building elevator
To avoid late cancellation/no show fees, must provide at least 48 business hours notice if you need to cancel or reschedule your appointment.
Virtual visits are not offered for first time New Patient appointments.
Scheduling & Appointments
Yes, please call our office to schedule an appointment.
No. Walk-in only, Monday to Thursday – 7:00am – 5:00pm. Fridays 7:00am - 4:00pm (for lab orders only from The Endocrinology Group).
Typically 30 minutes.
Insurance & Billing
No, we are currently not accepting New Patients with medicaid.
Please call the office.
Diabetes & Medications
Any interim relevant lab / radiology results from outside doctors, updated medication list, glucometers and CGM monitors.
Please allow at least 2 weeks for processing, some may require more time.
Generally 7 days is sufficient.
Please schedule a followup appointment.
Patient Portal & Records
You can access your appointment history, book new appointments, communicate with your provider, pay a bill and much more!
Log in to your Privia Portal from a computer (this feature is not available on the mobile application).
Go to My Health, then click Health Reminders. Your orders will be available to view and will be listed by creation date.
Print each order.
Contact our office admin to coordinate any medical record transfers.
Please contact your pharmacy to make your request.
