Insulin CGM and Pump Information

Dexcom CGM

Library of videos:

Uploading receiver to Clarity at home:

G6 app set up and getting started:

– also, see attachments (‘CARELINK’ resource: blue adapter (USB) is needed & it’s shipped w/their pump for free


Libre CGM

– How it works? Create account:

– Quick start guide:

– Additional Support/Tools/Videos:


Tandem Pumps

– Connect on their computers:

-T:Connect mobile app : app will automatically upload their data to the t:connect cloud without having to plug in via USB cable. 



Omnipod 5

Omnipod 5


Medtronic Pumps

Patients on MiniMed 770g can upload 2 ways

  1. Using the Minimed mobile app and a compatible smartphone it will upload their pump automatically to carelink once they link them
  2. If they don’t have a compatible smartphone, they can manually download their pump at home with the blue adapter

In either case you can then connect to their carelink personal account with their username/password and see data remotely. 


Lab Orders and Results

For Lab Orders:

  • Log into your Privia portal on a computer/laptop.
  • Please click on the ‘Task and Tools’ tab on the left
  • Under that is the ‘Health Reminders’ you will see your lab orders.

If there are no lab orders posted then please contact your provider via the messaging system and specify which lab you want to go to in order for them to send the order to that lab.

For Lab Results:

  • Log into your Privia portal on a computer/laptop.
  • Please click on the ‘My Health’ tab on the left
  • Under that is the ‘Test Results’ you will see your lab results.

You’ll be able to view your results if you’ve already discussed them at your appointment or if your provider left a note for you via the Privia portal. If you don’t see your results, they may still be pending with the lab or you need to schedule an appointment to review them with your provider.

Diabetes Sick Day Rules

  • If you get sick, your blood sugar can be hard to manage. You may not be able to eat or drink as much as usual, which can affect blood sugar levels.  Your doctor may ask you to test your blood sugar more often when you’re sick. That’s because when your body releases hormones to fight the illness, those hormones can also raise your blood sugar levels and increase how much insulin you need. This is especially important for people with type 1 diabetes since they depend on insulin to live. 
  • When your body doesn’t have enough insulin, it starts breaking down fat as fuel, which produces ketones. When too many ketones are produced too fast, they can cause diabetic ketoacidosis, or DKA. DKA is very serious and can cause a coma or even death.
  • If you think you may have DKA, use an over-the-counter kit to test your urine for ketones. If ketones are present, call your doctor right away. You’ll probably need to go to the hospital for treatment.
  • When you are sick even if your blood sugar is within your target range, continue taking your insulin and diabetes pills as usual.
For more information, please visit 

ADA Travel Instructions

Effective February 25, 2022, CDC previously announced that it would use
enforcement discretion to not require people to wear a mask in outdoor
areas of conveyances (if such outdoor areas exist on the conveyance) or
while outdoors at transportation hubs. CDC will continue to evaluate the
requirements of its Order and determine whether additional changes may be

While in indoor areas of conveyances or while indoors at transportation
hubs, people are not required to wear a mask under the following

– while eating, drinking, or taking medication for brief periods of time;
– if, on an aircraft, wearing oxygen masks is needed because of loss of
cabin pressure or other event affecting aircraft ventilation;
– when experiencing difficulty breathing or shortness of breath or
feeling winded, until able to resume normal breathing with the mask; when
vomiting until vomiting ceases; or if wearing a mask interferes with
necessary medical care such as supplemental oxygen administered via an
oxygen mask.

For more information, please visit the CDC website.

Patient Forms

Forms can be completed online through the patient portal or you can print them from our website and bring them with you to your appointment.